Telephone outside UK: 0044 207 431 1712
Telephone within UK: 020 7431 1712
Email: johntwitchin@diversityworks.co.uk
Most of these sample clips come from films directed by John Twitchin for Dr Margaret Byrne (www.ugmconsulting.com), first broadcast on SBS Channel in Australia.
They are grouped by themes A-E:
1. Multicultural team meetings: drawing positively on cultural diversity in the workplace
2. Culturally sensitive meetings: ways to improve multicultural group decision-making
3. Japanese meeting style: cultural contrast to Western approaches
4. Problem-solving in Asia: East/West cultural approaches to trouble-shooting
5. Doing business in Indonesia: what commonly goes wrong when Western executives negotiate deals in Asia
6. Working in Indonesia: adapting to different social and religious values
7. Training in cultural competence for working in SE Asia
8. Cultural competence: adapting to Vietnamese style
9. Project managing and negotiating in Hanoi: setting a culturally competent agenda
10. How Vietnamese managers study cross-cultural business behaviour
11. Marketing to Chinese customers: How Westpac Bank won business in Sydney’s Chinatown
12. Marketing to Japanese businesses: How Qantas won contracts from Japan Airlines
13. Handling Grievances across cultures: East/West contrasts
14. Recruitment interviewing across cultures: case-studies of East/West communication styles
15. Employment Tribunal Hearing: an HR manager is cross-examined in a discrimination case
CI-CD’s full training packages
Short description: Clip from a documentary showing how culturally sensitive marketing methods makes powerfully effective appeal to Chinese communities.
Short description: Documentary showing a culturally sensitive - and successful - presentation by Qantas Catering to a delegation from Japan Airlines.