Cross-cultural and Diversity Training Films

These 15 Youtube clips give a glimpse of the documentary approach of CI-CD’s unique collection of training films on managing diversity and on skills of intercultural  communication. These are the visual aids most widely used in global business, in MBA courses in Universities and Business Schools worldwide, and also for training in NHS and other public services in UK. (To see list of DVD training packages, click link ‘Crosstalk DVDs and Handbooks’.)

Our films bring the powerful smack of real-life credibility to training room, lecture hall or conference presentation. They do not feature actors in simplistic, stereotypical, scripted drama: they show naturalistic evidence of interactions between cultures at work, as case-studies for analysing how intercultural communication breaks down, and for developing cultural awareness and competence in action.

TO VIEW SAMPLE CLIPs, FIRST SELECT a THEME from A to E and click on the words of that (arrowheaded) theme heading in the LEFT-HAND column.

A. Cultural Competence: leading diverse teams  

1. Multicultural team meetings: drawing positively on cultural diversity in the workplace (1.25)

2. Culturally sensitive meetings: ways to improve multicultural group decision-making (1.25)

3. Japanese meeting style: cultural contrast to conventional Western approaches (1.40)

4. Problem-solving in Asia: East/West cultural approaches to trouble-shooting (1.55)

B. Working across cultures in Asia: Indonesia

5. Doing business in Indonesia: what commonly goes wrong when Western executives negotiate deals in Asia (1.55)

6. Working in Indonesia: adapting to different social and religious values (1.00)

7. Developing cultural competence for working in SE Asia (1.50)

C. Working across cultures in Asia: Vietnam

8. Cultural competence: adapting to Vietnamese style (1.05)

9. Project managing and negotiating in Hanoi: setting a culturally competent joint agenda (1.20)

10. How Vietnamese managers study cross-cultural business behaviour (1.00)

D. Cultural Sensitivity for successful marketing

11. Marketing to Chinese customers: How Westpac Bank won business in Sydney’s Chinatown (1.45)

12. Marketing to Japanese businesses: How Qantas won contracts from Japan Airlines (1.45)

E. Managing Diversity and Equality 

13. Handling Grievances across cultures: East/West contrasts (2.15)

14. Recruitment interviewing across cultures: case-studies of East/West communication styles (2.05)

15. Employment Tribunal Hearing: an HR manager is cross-examined in a discrimination case (2.00)

For a list of DVD training packages, click on the words of this link:

‘Crosstalk Training DVDs and Handbooks’